What you’ll want to do is simultaneously press and hold the refresh and power buttons for three seconds to reboot your laptop (so long as you still have enough juice to do so). We’ll be doing the last-resort step from the first troubleshooting section first. However, if the issue is still unresolved and the laptop will still not charge, we can jump into some troubleshooting. If these steps worked, then you’re in the clear. You’ll want to allow it to charge, undisturbed, for approximately one hour before lifting the lid. If the LED indicator appears, your Chromebook is charging.

Ensure that the lid remains closed throughout this process.

You can then reconnect your charger to the Chromebook and then plug in the AC adapter into a functioning wall outlet.

Next, unplug the charger from the wall outlet and disconnect your laptop from the charger.

First, completely power down your Chromebook and then close the lid shut.

Once that has been taken care of, and you still need to move forward, you can start by doing the following: As long as the laptop is working properly, we can dive into the troubleshooting steps.īefore we move forward, check your charger, adapter, and wall outlet, just as we did above. This section is for those with Chromebooks that have power but won’t for long because the battery still isn’t charging. Power Is Fading But Chromebook Won’t Charge Thankfully, Google has a list of manufacturers and their phone numbers here so you can get more help quickly. You may have a warranty or you need device-specific troubleshooting steps. But if it isn’t, you will need to contact the manufacturer. Hopefully, your Chromebook is on and running perfectly fine now. If you’re using a Chromebook tablet, use the Volume Up and Power keys to perform this step.

When it does you will need to perform a reset to move forward.

Release the Refresh button when your Chromebook powers on.

Using the keyboard, press and hold the Power button and the Refresh button.Plug your charger into the wall and your Chromebook.Make sure that your Chromebook is powered down (which it likely is if you’re reading this section).Make sure that every one of these is properly plugged in snugly to their correct entry points. The second cable is the one you’ll find that begins with the adapter and ends with the connection to your laptop. This cable has a second end that plugs into the adapter itself. There’s the one you’re fiddling with now that plugs into the wall outlet. Something to remember is that the AC adapter is actually composed of two cables. If you have to, you can unplug whatever is currently taking up space to test if the original socket your laptop’s AC adaptor was plugged into, is in fact, non-functioning. Unless you have a tester to check if the outlet is actually providing electricity, go ahead and plug the AC adapter into the neighboring socket. Thankfully, most outlets come with two sockets. If the connection checks out fine, it could be a case of the outlet not functioning properly. It’s not uncommon for the prongs to wiggle loose from the sockets, especially if you move the laptop around often.

You can begin by ensuring that the AC adapter is correctly plugged into the wall outlet. This means that you’ll want to take a look at the charger itself, especially if this problem is a first-time occurrence. The physical layer is always the first stop on the road to troubleshooting. Check The Charger Cables and Connected Outlet If your Chromebook has expended all of its power and isn’t turning on, we’ve included the fixes in this section.

Fixes When the Chromebook Isn’t Powered On

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